Valpay

Thank you for choosing Valpay as your trusted payments partner! Meet your dedicated team:

Maria Carvalho: Partner Specialist

- Melissa Good: Partner Manager
- Carly Jackson: Partner Lead
- Susan Maina: Partner Specialist
- Maria Carvalho: Partner Specialist

In this guide, we’ll cover everything you need to onboard your merchants successfully, including:

<a href="https://intercom.help/valpay/en/articles/10365539-1-process-overview" rel="nofollow noopener noreferrer" target="_blank">Process Overview</a>

<a href="https://intercom.help/valpay/en/articles/10365780-2-welcome-email" rel="nofollow noopener noreferrer" target="_blank">Welcome Email</a>

<a href="https://intercom.help/valpay/en/articles/9952874-3-onboarding-portal" rel="nofollow noopener noreferrer" target="_blank">Onboarding Portal</a>

<a href="https://intercom.help/valpay/en/articles/10366180-4-terminal-ordering-assignment" rel="nofollow noopener noreferrer" target="_blank">Terminal Ordering &amp; Assignment</a>

<a href="https://intercom.help/valpay/en/articles/10370840-6-terminal-boarding-installation" rel="nofollow noopener noreferrer" target="_blank">Terminal Boarding &amp; Installation</a>

<a href="https://intercom.help/valpay/en/articles/10371053-7-reporting-portal" rel="nofollow noopener noreferrer" target="_blank">Reporting Portal</a>

- <a href="https://intercom.help/valpay/en/articles/10365539-1-process-overview" rel="nofollow noopener noreferrer" target="_blank">Process Overview</a>
- <a href="https://intercom.help/valpay/en/articles/10365780-2-welcome-email" rel="nofollow noopener noreferrer" target="_blank">Welcome Email</a>
- <a href="https://intercom.help/valpay/en/articles/9952874-3-onboarding-portal" rel="nofollow noopener noreferrer" target="_blank">Onboarding Portal</a>
- <a href="https://intercom.help/valpay/en/articles/10366180-4-terminal-ordering-assignment" rel="nofollow noopener noreferrer" target="_blank">Terminal Ordering &amp; Assignment</a>
- <a href="https://intercom.help/valpay/en/articles/10370840-6-terminal-boarding-installation" rel="nofollow noopener noreferrer" target="_blank">Terminal Boarding &amp; Installation</a>
- <a href="https://intercom.help/valpay/en/articles/10371053-7-reporting-portal" rel="nofollow noopener noreferrer" target="_blank">Reporting Portal</a>

Got questions? We’re here to help! Reach us Monday–Friday, 9 AM–5 PM ET: ​ 📧 Email: <a href="mailto:support@valpay.com" rel="nofollow noopener noreferrer" target="_blank">support@valpay.com</a> 📞 Phone: 1-844-482-0969 ​

Start here: We're excited to have you with us!

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Valpay.com

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