Valpay

Thank you for choosing Valpay as your trusted payments partner! Meet your dedicated team:

Carly Jackson: Customer Support Specialist

Tiffany Jones: Implementation &amp; Support Specialist

Kristian Clinton: Customer Success Lead

Melissa Good: Customer Support Lead

- Carly Jackson: Customer Support Specialist
- Tiffany Jones: Implementation &amp; Support Specialist
- Kristian Clinton: Customer Success Lead
- Melissa Good: Customer Support Lead

In this guide, we’ll cover everything you need to onboard your merchants successfully, including:

<a href="https://intercom.help/valpay/en/articles/10365539-1-process-overview" rel="nofollow noopener noreferrer" target="_blank">Process Overview</a>

<a href="https://intercom.help/valpay/en/articles/10365780-2-welcome-email" rel="nofollow noopener noreferrer" target="_blank">Welcome Email</a>

<a href="https://intercom.help/valpay/en/articles/9952874-3-onboarding-portal" rel="nofollow noopener noreferrer" target="_blank">Onboarding Portal</a>

<a href="https://intercom.help/valpay/en/articles/10366180-4-terminal-ordering-assignment" rel="nofollow noopener noreferrer" target="_blank">Terminal Ordering &amp; Assignment</a>

<a href="https://intercom.help/valpay/en/articles/10370840-6-terminal-boarding-installation" rel="nofollow noopener noreferrer" target="_blank">Terminal Boarding &amp; Installation</a>

<a href="https://intercom.help/valpay/en/articles/10371053-7-reporting-portal" rel="nofollow noopener noreferrer" target="_blank">Reporting Portal</a>

<a href="https://intercom.help/valpay/en/articles/10371091-8-checklist-faq" rel="nofollow noopener noreferrer" target="_blank">Final Checklist &amp; FAQ</a>

- <a href="https://intercom.help/valpay/en/articles/10365539-1-process-overview" rel="nofollow noopener noreferrer" target="_blank">Process Overview</a>
- <a href="https://intercom.help/valpay/en/articles/10365780-2-welcome-email" rel="nofollow noopener noreferrer" target="_blank">Welcome Email</a>
- <a href="https://intercom.help/valpay/en/articles/9952874-3-onboarding-portal" rel="nofollow noopener noreferrer" target="_blank">Onboarding Portal</a>
- <a href="https://intercom.help/valpay/en/articles/10366180-4-terminal-ordering-assignment" rel="nofollow noopener noreferrer" target="_blank">Terminal Ordering &amp; Assignment</a>
- <a href="https://intercom.help/valpay/en/articles/10370840-6-terminal-boarding-installation" rel="nofollow noopener noreferrer" target="_blank">Terminal Boarding &amp; Installation</a>
- <a href="https://intercom.help/valpay/en/articles/10371053-7-reporting-portal" rel="nofollow noopener noreferrer" target="_blank">Reporting Portal</a>
- <a href="https://intercom.help/valpay/en/articles/10371091-8-checklist-faq" rel="nofollow noopener noreferrer" target="_blank">Final Checklist &amp; FAQ</a>

Got questions? We’re here to help! Reach us Monday–Friday, 9 AM–5 PM ET: ​ 📧 Email: <a href="mailto:support@valpay.com" rel="nofollow noopener noreferrer" target="_blank">support@valpay.com</a> 📞 Phone: 1-844-482-0969 ​

Need more one-on-one support? <a href="https://outlook.office365.com/book/ValpayPartnerSupport@aspiresoftware.com/" rel="nofollow noopener noreferrer" target="_blank">Book a session with us</a>.