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2. Welcome Email

Where it all begins.

Kristian Clinton avatar
Written by Kristian Clinton
Updated over a week ago

When a merchant application is approved and ready for implementation, our sales team will send an email like this:


Hi Valpay,

Congratulations on your approval for Valpay Payments! 🎉

I’m looping in our implementation team, who will reach out to confirm your go-live date and coordinate with support to get you up and running. You’ve also qualified for a complimentary P400 terminal!

Implementation Team – here’s the info you’ll need:

  • DBA:

  • Contact Name:

  • Contact Phone:

  • Shipping Address for Terminal:

You’re in great hands. Over to you, team!


With this, you’re all set to move on to Step 3: The Onboarding Portal!

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