Skip to main content

🏦 Payouts Tab: How to Use Payouts

Learn how to view, filter, and understand payout data in the Payouts tab, including payout details, individual transfers, and fee breakdowns.

The Payouts tab shows you exactly what Adyen has paid out to your bank account β€” by day, by store, and down to the individual transaction β€” including the status of each payout and how fees were calculated.

This feature is currently in Beta.

Where to find it

Go to Payouts in the ValPay Portal navigation. You'll see a Beta tag next to the page title while this feature is being rolled out.

Step 1: Select what you want to view

Before any data appears, use the Filters bar to choose a date range and either specific stores or merchants:

  • Date Range β€” defaults to All Days. Narrow this to a specific period if you only need recent payouts.

  • Merchants β€” select one or more merchants to view payouts across all their stores.

  • Store β€” search for and select one or more individual stores by name.

Note: Store and Merchant filters work independently, not together. If you have a store selected, you'll need to clear it before you can select from the Merchants list.

Until you select at least one store or merchant, the table will show: "Select stores or merchants to view payouts."

Aggregate toggle

Turn on Aggregate to combine all your selected stores into a single row per day and currency, instead of seeing a separate line for each store. This is useful if you manage multiple stores and want a combined daily total rather than a store-by-store breakdown.

Step 2: Read the payouts table

Once you've selected stores or merchants, the table populates with one row per payout. Columns include:

  • Payout Date β€” the date the payout was issued, with time and timezone shown above the table (e.g. America/New_York)

  • CCY β€” the currency of the payout

  • Store β€” which store the payout belongs to (hidden if using Aggregate)

  • Deposit (to Bank) β€” the net amount actually deposited to your bank account

  • Payout Status β€” currently shown as booked once a payout has been finalized

  • Captures β€” total captured (sale) transaction volume included in this payout

  • Refunds β€” total refunded amount for this payout (shown as a negative number; a dash means none)

  • Chargebacks β€” total chargeback amount deducted from this payout (shown as a negative number; a dash means none)

  • # Transfers β€” the number of individual transfers that make up this payout

Use Rows per page at the bottom to control how many payouts are shown at once, and the arrows to page through results.

Step 3: Export your results

Click Export Result in the Filters bar to download the payouts currently shown in the table (based on your active filters). Use Reset Filters to clear your selections and start over.

Step 4: View payout details

Click any row in the payouts table to open Payout Details for that payout. This gives you a full breakdown without leaving the page:

  • By Day β€” if the payout spans more than one day (for example, a weekend batch), you'll see the total and transfer count broken out by individual day, alongside the "All days" total.

  • By Payment Method β€” total amount and transfer count for each card type or payment method (e.g. Visa, Mastercard, Discover) included in the payout.

  • By Status β€” total amount and transfer count grouped by transaction status (e.g. captured).

  • Payout Transfers β€” a line-by-line list of the individual transfers that make up the payout. Scroll right to see the full set of columns:

  • Store β€” the store the transfer belongs to

  • Type β€” the transfer type (e.g. capture)

  • Status β€” the transfer's current status (e.g. captured)

  • Description β€” internal transaction description/reference

  • Payment Reference β€” the unique reference for the underlying payment

  • Payment Method β€” the card scheme or method used (e.g. visa, offer_mc)

  • 3DS Auth β€” whether 3D Secure authentication applied (Y or β€”)

  • Terminal ID β€” the terminal used, if applicable (β€” for card-not-present/ecommerce)

  • Shopper Interaction β€” how the payment was taken (e.g. Ecommerce)

  • Amount β€” the transfer amount

  • CCY β€” the currency of the transfer

  • Date β€” the date/time of the transfer

  • # Rows β€” number of underlying rows grouped into this transfer line

You can also export directly from this detail view using the Export button in the top right.

Step 5: View an individual transfer

Click any row in the Payout Transfers list to open Transfer Detail for that specific transaction. This shows:

  • Accounting β€” the lifecycle of the transfer (for example, from SentForSettle, to the captured merchant payout, to Settled), with the date, amount, currency, and PSP reference at each stage.

  • Manual fee (monthly discounting) β€” the fee breakdown for that transfer, including:

  • Card type, entry mode, and region tags (e.g. Visa, Card Not Present, Domestic)

  • The applicable rate

  • The variable fee (rate Γ— transaction amount)

  • The fixed fee

  • The total fee deducted

This is where to look if you need to verify how a fee was calculated for a specific transaction β€” the fee details aren't shown as a column in the main payouts table, but are available here at the transfer level.

FAQ

Why don't I see a fees column in the main Payouts table?

  • Fees are calculated per transfer rather than per payout, so they're shown at the transfer level. Click into a payout, then into an individual transfer, to see the full fee breakdown under "Manual fee."

What does "booked" mean under Payout Status?

  • It means the payout has been finalized by Adyen and reflects an actual bank deposit, rather than an estimate.

Why does a payout show refunds or chargebacks as negative numbers?

  • These amounts were deducted from the gross captured volume to arrive at your net deposit β€” the negative number shows the impact on that day's payout.

Can I see payouts for more than one store at once?

  • Yes β€” select multiple stores in the Store filter, or select a Merchant to include all of its stores. Turn on Aggregate if you want one combined total per day instead of a row per store.

Did this answer your question?