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6. Terminal Boarding & Installation
6. Terminal Boarding & Installation

Boarding Castles & Verifone Hardware

Kristian Clinton avatar
Written by Kristian Clinton
Updated over a week ago

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Castles S1F2 Terminal

Inside the Box

  • S1F2 payment terminal

  • USB cable and region-specific power plug

  • SIM card

  • Receipt paper roll


Step 1: Insert the Paper Roll & Power Up

  1. Open the paper roll compartment, place the roll inside (paper sticking out slightly), and close the compartment.

  2. Plug in the terminal and press the power button until the screen turns on.

  3. Let the battery charge for at least 4 hours as you continue setup.

  4. On the Welcome screen, select your language.


Step 2: Connect to Wi-Fi

  1. After choosing your language, tap the arrow button.

  2. On the Wi-Fi setup screen, select the + sign.

  3. Turn on WLAN and choose a network from the list (or manually add the SSID).

  4. Enter the password and tap OK.

  5. Once connected, a Wi-Fi icon will appear at the top of the screen.


Step 3: Assign the Terminal to Your Store

  1. On the Confirm Store screen, assign the terminal by tapping the check mark.

  2. If it’s showing the wrong store, use the edit button to correct it.

  3. If no store is listed, wait for the next sync with the Adyen platform (this takes about 3 hours) and try again.


You're all set! 🎉 Your terminal is now ready for use. No other devices? Proceed to step 6: Reporting Portal.


Verifone Terminals (Except M400)

What's in the Box

  • Terminal

  • 1.0M Dongle (Ethernet/RS232/USB)

  • Privacy Shield

  • Power Supply (US – P400/vX820)

  • Receipt roll (if applicable)

⚠️ Note: Ethernet cables are not included.


Step 1: Connect the Cables

  1. Connect the Dongle to the P400 Terminal Device.

  2. Plug the Power Supply into the Dongle.

  3. Insert the Receipt roll (if applicable).

If Using Ethernet:

  1. Connect an Ethernet cable to the ETH port on the Dongle (look for the Ethernet symbol).

  2. Plug the other end of the Ethernet cable into your wall Ethernet port.

⚠️ Important: Using the wrong cable or port may damage the terminal.

If Using Wi-Fi:

  1. On the terminal screen, select Configure Network > Wi-Fi.

  2. Turn on the Wi-Fi toggle switch.

  3. Tap the + icon to add a network.

    • Choose your Wi-Fi network from the list OR

    • Select Add Manually to enter the network name (SSID).

  4. Enter your Wi-Fi password and confirm.

  5. Once connected, a Wi-Fi icon will appear at the top of the display.

  6. Press the Red Cancel button to return to the main screen.


Step 2: Board the Terminal

  1. Select Board the Terminal on the display.

  2. Choose your store and tap Confirm.

⏳ The boarding process can take up to 30 minutes and may involve multiple restarts.


You're all set! 🎉 Your terminal is now ready for use. No other devices? Proceed to step 6: Reporting Portal.


Verifone M400

What’s in the Box

  • M400 Terminal Device

  • Power Supply (M400/MX-series)

  • Cube Ethernet Adapter

  • Power Cord (3-point, US)

  • Stylus Pen & Privacy Shield

⚠️ Note: Ethernet cables are not included.


Setup Instructions

1. Connect the Cables:

  • Attach the Cube Ethernet cable to the M400 Terminal.

  • Plug the power supply into the Cube Ethernet adapter.

If Using Ethernet:

  • Connect an Ethernet cable to the port on the Cube Ethernet (marked "ETH").

  • Plug the other end into your wall Ethernet port.

⚠️ Important: Using the wrong cable or port may damage the terminal.

If Using Wi-Fi:

  1. On the terminal, select Configure Network > Wi-Fi.

  2. Turn on Wi-Fi using the toggle switch.

  3. Select the + icon to scan for networks or add one manually.

  4. Choose your network, enter the password, and confirm.

  5. Once connected, a Wi-Fi icon will appear at the top of the screen.

  6. Press the Red Cancel button to return to the main screen.


2. Board the Terminal:

  1. Select Board the terminal on the display.

  2. Choose your store and confirm.

⏳ The boarding process can take up to 30 minutes and may involve multiple restarts.


You're all set! 🎉 Your terminal is now ready for use. No other devices? Proceed to step 6: Reporting Portal.

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