What is a Sale with Tip in Valpay, and how does it affect transaction processing?
In Valpay, the "Sale with Tip" status, also referred to as a "Tip Adjustment," indicates that the final captured amount for a transaction has been adjusted from the original authorization amount. This adjustment typically occurs when a tip is added to the initial transaction amount, such as in service-based industries where tipping is common.
How Authorization and Capture Work in Valpay
When a transaction is initiated in Valpay, an authorization is created for the original amount. For example, if a customer authorizes a payment of $100, this amount is temporarily held on their card. If a tip is later added, the final captured amount may increase (e.g., to $150). This adjustment is reflected in the "Sale with Tip" status.
Key Points:
Authorization: The initial amount approved by the cardholder.
Capture: The final amount charged to the card, which may include adjustments such as tips.
When Do Adjustments Appear in Sales?
Adjustments made to the original authorization amount, such as tips, may not immediately appear in the Sales section of Valpay. These adjustments are typically visible only after the funds have been captured and settled. Until then, the transaction may remain in a pending state.
Important Notes:
The presence of a refund option indicates that the payment is eligible for a refund once funds are captured.
The adjustment itself does not guarantee immediate visibility in Sales until the capture/settlement process is complete.
Common Scenarios and FAQs
What does the "Sale with Tip" status mean?
The "Sale with Tip" status signifies that the captured amount differs from the original authorization amount due to an adjustment, such as a tip being added.
Does the "Sale with Tip" status mean the card was charged?
Not necessarily. The card is charged only after the funds are captured. The "Sale with Tip" status reflects the adjustment but does not confirm that the transaction has been fully processed.
Related Topics
Understanding Authorization and Capture in Valpay
Managing Refunds for Adjusted Transactions
Troubleshooting Pending Transactions in Valpay