Valpay

What is Tokenization

The length of time you have to refund a credit card.

FAQ: How long do we have to refund a card?

Question: When will my statement be available in the reporting portal?

When is my statement available?

If you are considering cancelling your ValPay credit card processing services, there are a few important steps to be aware of.

🛑 How to Cancel Your ValPay Processing Account

A guide for merchants explaining what ACH returns are, common reasons they occur, and the steps to resolve the payment issue.

❓ What Should I Do After an ACH Return?

How can I resolve missing locations in the Valpay portal?

What does the 'pending' status mean for cancelled, voided, or refunded transactions in Valpay?

What is a Sale with Tip in Valpay, and how does it affect transaction processing?

What are common card decline reasons and how can merchants resolve them?

What happens to credit card authorizations in Valpay after the authorization period expires?

Melissa Good

Carly Jackson

Valpay.com

Reporting Portal

Find answers and get help from Intercom Support and Community Experts

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