Tech Troubleshooting
When terminals go terminal.
Run connection tests from the terminalStart connection tests on the terminal and learn how to interpret the results.
Troubleshooting "Not Connected" ErrorTroubleshooting connectivity issues
Device not connecting to InternetAdditional information for troubleshooting connection
Hardware issuesIssues with hardware
Returning or Replacing an Adyen TerminalThis is for the Adyen platform and terminals only.
Call Tag LabelWhen returning a terminal using a call tag, follow these steps to ensure a smooth process: