Chargeback
Chargebacks and Dispute Manager
By Carly and 1 other2 authors6 articles
⚠️ Have a Dispute? Understanding ChargebacksLearn what a chargeback is, why disputes occur, how to locate chargebacks in the Valpay Portal, and how to respond before the deadline to protect your funds.
Preventing ChargebacksRead on for practical strategies to prevent chargebacks to maintain a healthy financial standing
FAQ: Chargebacks and Disputes
What’s the Difference Between Retrieval Requests, Fraud Notifications, and Chargebacks?Learn the differences between retrieval requests, fraud notifications, and chargebacks, including when funds are withdrawn, when action is required, and when you will be notified.
What documentation is required to respond to a chargeback?
Why do duplicate chargeback entries appear in the Valpay portal, and do they indicate additional financial impact?Learn why duplicate chargeback entries may appear in the Valpay portal and whether they represent multiple chargebacks or additional financial impact.