Valpay has launched a Unified Portal to streamline access to reporting and account management features. This article outlines the key details of the transition, including what merchants need to know about the new platform, how to log in, and the support available for using it.

Transition to the Unified Portal: Completion Overview

The transition to the Valpay Unified Portal aimed to improve user experience by consolidating features into a single, easy-to-use platform. The legacy portal, previously accessible at [reporting.valpay.com](https://reporting.valpay.com), has been permanently retired. Merchants now access the new Unified Portal at portal.valpay.com using their existing login credentials, making the migration seamless.

Once logged in, merchants will gain access to the full suite of features offered by Valpay’s Unified Portal. To ease the transition, Valpay has incorporated a guided tour titled “Welcome to the New Portal.” This tour introduces the platform’s new and existing features, ensuring merchants can navigate and utilize the portal effectively.

Should there be any questions or challenges encountered during the transition, merchants are encouraged to contact Valpay’s support team. The team is equipped to provide assistance, clarify any issues, and ensure a smooth transition. By maintaining their current login credentials and navigating intuitive notifications, merchants can transition seamlessly to Valpay’s new Unified Portal and start taking advantage of its enhanced features.