If you notice that a location is missing from your Valpay portal account, follow these steps to resolve the issue:

Ensure that the missing location has been added to your user access. If it has not been added, request access to the location through your account administrator or the appropriate support channel. This step is crucial to ensure you have the necessary permissions to view the location in your portal.

After confirming that access has been added, refresh your session in the Valpay portal to update your permissions. To do this:

This process ensures that the updated location permissions are applied, and the new location should now appear in your store list and reports. By following these steps, you should be able to resolve the issue of missing locations in your Valpay portal account. If the problem persists, consider reaching out to Valpay support for further assistance.