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Virtual Terminal: How-To
Virtual Terminal: How-To

Welcome to the Valpay Virtual Terminal! Follow these simple steps to complete your first virtual transaction.

Kristian Clinton avatar
Written by Kristian Clinton
Updated over a month ago

Step 1: Access the Virtual Terminal

  1. Click on "Virtual Terminal" on the left-hand side under "Users."

  2. You will be directed to the payment details screen.

Step 2: Choose the Transaction Type

  1. Select the transaction type. For this guide, we will choose "Sale."

    • Note: "Refund" is also an available option.

Step 3: Enter Transaction Details

  1. Key in the amount of the transaction.

  2. Select the currency of your store.

  3. Choose the store if you have multiple locations for posting the transaction.

  4. Use the "Shopper Reference" field when issuing a refund on an existing transaction or when charging a tokenized credit card.

Step 4: Check Billing Address

  1. Check the "Billing Address Required" field to help prevent fraudulent use of the card.

Step 5: Proceed to Checkout

  1. If everything looks good, click "Next."

Step 6: Enter Payment Information

  1. You are now on the virtual checkout screen.

  2. Confirm the transaction type and store ID as identified with the payment processor.

  3. Enter the credit card details and billing address of the individual requesting the transaction.

Step 7: Complete the Transaction

  1. Review all entered information to ensure accuracy.

  2. Click "Pay" at the bottom of the screen.

Congratulations! You have completed your first virtual transaction using the Valpay Virtual Terminal.

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