Valpay

Découvrez ce qu’est une rétrofacturation, pourquoi des litiges surviennent, comment repérer les rétrofacturations dans le portail Valpay et comment y répondre avant la date limite afin de protéger vos fonds.

⚠️ Vous avez un litige? Comprendre les rétrofacturations

Prévention des rétrofacturations

FAQ : Rétrofacturations et litiges

Découvrez les différences entre les demandes de renseignements, les avis de fraude et les rétrofacturations, notamment quand des fonds sont retirés, quand une action est requise et quand vous êtes…

Quelle est la différence entre les demandes de renseignements, les avis de fraude et les rétrofacturations?

Découvrez quels documents sont requis pour répondre à une rétrofacturation, y compris les preuves de livraison, les contrats, les communications avec le client et les exigences spécifiques selon le type…

Quelle documentation est requise pour répondre à une rétrofacturation?

Meagan Love

Melissa Good

Gestionnaire de rétrofacturations et de litiges.

Rétrofacturation

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